CALMC Training

 

 

CALMC training is custom-designed in partnership with organizations to help meet the needs of both the organization and employees.

Our training matches the learning styles of the participants and is activity-based to provide hands-on experience with tools and techniques that will enable them to work on real workplace issues.

Our training is beneficial for any employer or group, whether or not they are organized.

Facilitation is provided following the training to help participants apply the tools and techniques to current workplace issues.

 

Some of the types of training we offer are:

 

Team Building

Leadership and Supervisory Skills

Dealing with Change

Problem Solving

Workplace Safety

Dispute Resolution

Interest-Based Bargaining

Facilitator Training

Labor-Management Committee Training

Other Types of Training

 

 

Team Building

Putting a group of people together doesn’t necessarily make them a team.  We can help with interpersonal and group dynamic skills that bring people together as a team so they can work more effectively with each other and with customers.

Our training consists of helping teams with data gathering and interpretation for solving workplace problems which will provide better opportunity for more solutions that will lead to greater support through consensus decision making.

 

Contact us for more information about how we can work with your organization.

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Leadership and Supervisory Skills

Engaging employees is a key component of leadership ability.  Employees need to be inspired and motivated to confront the obstacles and challenges of the workplace. As leaders examine the organization’s system, employees need to be included in creating new ideas and new ways of working that can be adaptable to both the needs of the customer and the worker. 

CALMC trains leaders, both management and employees, using a participative style that helps them understand group dynamics and team development which can help increase productivity. The participative style also includes effective coaching and communication that helps create a more rewarding environment. Effective problem solving tools and decision making skills are also included to help create systemic change.

CALMC will work with you to design a training process based on the needs of your organization and personnel.

Contact us for more information about how we can train your leaders for today's workplace.

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Dealing with Change

Business as usual isn't good enough anymore.  Organizations must be more adaptable and flexible in reaction to new environments and demands.  This requires sudden changes to be made.  For any type of organizational change to be effective, work system changes need to happen. Without them, your efforts will be ineffective or disappear completely.

If you are going to make any changes for your organization, it's critical everyone in the organization be part of the process.  Understanding the need for change and providing necessary support in the change process will help both managers and employees be more acceptable and reduce their resistance to change.

CALMC can help you by providing the tools essential to study your system, help you with making effective change, and gain support for the change.

Contact us for more information about how we can help you effectively deal with change.

 

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Problem Solving

Effective problem solving requires planned strategies and specific tools. Without them, groups tend to flounder and frustrate themselves with their inability to solve problems or to make progress.

Beginning with techniques to identify the root causes of problems in your work system, CALMC can assist you and your employees utilize an effective problem solving process.

We employ a variety of problem solving tools and techniques selected based on your specific needs in order to study, plan, implement, and evaluate solutions.

CALMC will work with you to provide effective problem-solving instruction to your employees or teams, including topics such as:

 Contact us to learn more about effective problem solving.

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Workplace Safety

CALMC offers a proven workplace safety process called Safety Always.

The difference with this process and other safety programs is because employees are involved in the identification and resolution of workplace safety and health issues.

This process does more than provide signs, slogans and contests to reduce safety injuries and hazards.  It looks at “why” the problem is occurring and now it can be corrected. Employees and managers work together to proactively identify potential hazards and risks and to prevent safety problems and keep accidents from happening.

Unlike most safety programs, which produce only a short-term impact, Safety Always has demonstrated its effectiveness in sustaining safety record improvement over the long term. It's not just "Safety First", it's Safety Always.

For more information about the process, visit our Safety Always page.

 Contact us for more information about Safety Always.

 

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Facilitator Training

Trained facilitators help meetings be more productive.  Instead of being involved in the discussion and content of a meeting, facilitators are neutrals who guide the process. They use specific tools and techniques to keep people focused and on task to complete projects and goals. No matter what type of meeting or size of group, good facilitators add value to organizations because they know what tools and techniques are needed to lead more effective meetings.

Facilitator training can also be beneficial for supervisors.  When trained in the same facilitative style, the supervisor can act as a coach to help and support individuals with their jobs.  These skills can help employees overcome their weaknesses so both employees and organizations can be successful.

CALMC staff are experienced facilitators who can train facilitators in your organization to use the tools and techniques needed to lead productive meetings or to help supervisors work with their employees.  CALMC can help you design the appropriate facilitator training that will best suit your needs.

Contact us for more information about training and coaching your facilitator team.

 

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Labor-Management Committee Training

Whether it’s forming a new labor-management committee or enhancing the effectiveness of an existing group, the training focuses on bringing both sides together as a leadership team.  It provides teambuilding and problem solving skills. Our goal is to build a cooperative, problem solving team that can identify and resolve your unique workplace issues.  Specific tools and techniques are taught so each side can maintain their individual interests but solve problems jointly in a cooperative approach. (Note – This training is intended for full labor-management committees.)

CALMC has over 25 years working with labor-management committees, and have trained hundreds of committees in both the private and public sectors..  Our success with labor and management comes from our neutral standpoint and our ability to understand the opinions and concerns from both parties on the problems they are facing.

Contact us for more information about training your labor-management committee.

 

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Dispute Resolution

Conflict is a natural part of any organization. It’s not if conflict will happen but more about when it happens and how to deal with it. When organizations grow and change, conflict is likely to occur. Conflict may not be bad if it is handled properly in order to keep it constructive. 

CALMC can assist your organization with the development and implementation of a process that can resolve disputes while improving employee morale and saving time and money.

Contact us for more information about conflict resolution.

 

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Interest-Based Bargaining

The traditional negotiations process can be very time-consuming, frustrating, and a waste of resources. It often permanently damages relationships and places undue stress on the organization, union, and all participants.

CALMC prefers a bargaining process that enhances the labor-management relationship instead of damaging it.  That process is Interest Based Bargaining, sometimes referred to as IBB, principled negotiations or win-win.  It focuses on the mutual interests of the parties and has proven to be much more effective in resolving labor-management issues.

Because the process is much different than traditional negotiations, CALMC provides training in the interest-based process for those who have never used it or for those who need a refresher.

At the conclusion of bargaining, CALMC can also provide training sessions with supervisors, stewards and any other employees on Contract Interpretation and Administration so they will understand the new contract and be able to implement it effectively.  By participating in joint training, supervisors and stewards hear the same message and interpretations, minimizing misunderstandings and potential conflict during the term of the contract.

Contact us for more information about interest-based bargaining and problem solving.
 

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Other Training

The list on this page is by no means inclusive of all the types of training CALMC can provide. We will work with you and your organization to determine your training needs and develop a process that will meet your specific circumstances. CALMC will deliver training in your facility or in your community on a schedule that meets your needs.

Other training provided by CALMC includes:

Contact us for more information about how CALMC training will benefit your organization.

 

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